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Amber Book Company

PRIVACY
POLICY

This policy describes the ways we collect, store, use, and protect your personal information. By using our website, you are deemed to have accepted this policy. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. We last modified this policy on February 14, 2008.

Information Collection

Collection of information is grouped into two categories: Personally Identifiable Information (information identifiable to a specific individual), and Aggregate Information (general demographic information that does not identify any individual).

We collect Personally Identifiable Information from our users at several different points on our website; such information may include your name, e-mail address, home or mailing address, or any other information that identifies you. We may use Personally Identifiable Information to: deliver more relevant marketing offers to you through e-mail or on our site; provide the services and customer support you request; process transactions and send notices about your transactions; collect payments; troubleshoot problems; prevent potentially prohibited or illegal activities; enforce our Terms of Use Agreement; customize, measure, and improve our services and the content and layout of our website; send you targeted marketing, service update notices, and promotional offers; and compare information for accuracy and verify it with third parties.

We may use or disclose aggregate information for any purpose.

We respect your privacy. We do not sell, rent, or loan any information regarding our customers to any third party. We may, however, release this information if required by law or to enforce our terms of service. Please note that our privacy policy does not cover the websites or web pages that link to our sites.

Online Forms

To use certain services of this site (e.g., request information or review copies, or order books), you must first complete an online form and provide contact information (such as name and valid e-mail address, or shipping address). We use this information to contact you about the services on our site in which you have expressed interest.

We may ask you to submit certain demographic information (e.g., location, age) to improve our marketing; such information is collated in the aggregate and when used for marketing purposes is not associated with any specific individual.

If you are a professor or book reviewer requesting a complimentary review copy of one of our books, before fulfilling such request we may require you to provide additional information we can use to verify your identity, position, or address. We may also obtain information about you from third parties such as schools or employers.

We may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We encourage you to submit optional information so we can provide you a more personalized experience on our site.

Information collected from purchasers

If you purchase books from us, we will collect contact information from you (e.g., your name, shipping address, e-mail, and phone number). If you pay for a purchase by check, we will collect certain financial information from you (e.g., your bank name and your bank checking account number). If you pay via PayPal, we do not see or retain your financial information. We work with PayPal to enable them to accept payments from you using PayPal. In doing so, PayPal may share information about you with us, such as your e-mail address, when you attempt to pay for products. PayPal does not disclose your credit card information to us. Please note that our privacy policy does not cover third party sites such as PayPal; please refer to PayPal’s privacy policy on its website.

When you purchase products from us, or register for any of our services, we may save your e-mail address to send you updates about special offers, new products, and new services. If you do not wish to receive e-mail updates, you may e-mail remove@AmberBookCompany.com.

Information automatically collected

Like most websites, our site automatically collects and stores certain statistical information from your browser, including your Internet Protocol (IP) address; browser type; operating system; Internet Service Provider (ISP); the date and time you accessed our website; the pages you accessed on our website; the IP address of the website from which you entered our site; and your exit page from our site. We use this information for demographic purposes: to measure the number of visitors to our website or to certain sections of our site, to improve our website by addressing our users’ preferences, to analyze trends, and to attract new users. Demographic information is used in the aggregate and does not identify individual users.

Information voluntarily provided

You may voluntarily post your name, address, e-mail, and comments to our website. Any feedback you provide at this site shall be deemed to be non-confidential. “Feedback” includes, but is not limited to, comments, postcards, e-mails, suggestions, ideas, and other submissions disclosed, submitted, or offered to us on or by this site or otherwise disclosed, submitted, or offered in connection with your use of this site. We shall be free to use such feedback on an unrestricted basis.

   • Surveys or Contests

From time-to-time, we may provide the opportunity to participate in contests or surveys on our site. If you participate, we will request certain Personally Identifiable Information from you. Participation in these surveys or contests is completely voluntary – you may choose whether or not to disclose this information. The requested information typically includes contact information and demographic information. We use may use a third party service provider to conduct these surveys or contests; those companies are prohibited from using our users’ Personally Identifiable Information for any other purpose.

   • Referral Service

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and e-mail address. We will automatically send your friend an e-mail inviting him or her to visit the site. Your friend may e-mail us to request that we remove this information from our database.

   • Mailing List

If you wish to subscribe to our opt-in Mailing List we will use your name and e-mail address to send updates to you, such as notification of publication of new editions of our titles. You may e-mail us to request that we remove this information from our database.

   • Customer Service

Based upon the Personally Identifiable Information you provide us, we will communicate with you in response to your inquiries to provide the services you request.

Cookies

A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use cookies on this site. We may link the information we store in cookies to Personally Identifiable Information you submit while on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

We may use both session ID and persistent cookies. Session cookies to make it easier to navigate our site. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we do not need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. A persistent cookie remains on your hard drive for an extended period and can be removed as directed by your Internet browser’s “help” file. We may set a persistent cookie to track and target users’ interests to enhance their experience on our site. Both session ID and persistent cookies are encrypted to protect them from being used for any other purpose. Our cookies are encoded so that only we can interpret the information stored in them.

This privacy statement covers only our use of cookies; it does not cover the use of cookies by any advertisers, third party content or service providers, or companies we may hire to track how our website is used. Such cookies collect data stored in aggregate form; we have no access to or control over these cookies.

Clear Gifs (Web Beacons/Web Bugs)

We do not use clear gifs, web beacons, or web bugs. Many websites and their third party advertising partners use a software technology called clear gifs to manage site content. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and used to track online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Some sites use clear gifs in their HTML-based e-mails to let them know which e-mails have been opened by recipients, to determine the effectiveness of communications and marketing campaigns.

How we share personal information with other parties

We may share your personal information with:

Contract service providers who help with parts of our business operations (e.g., fraud prevention, payment collection, marketing, and technology services). By contract, these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Companies we plan to merge with or be acquired by. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.

Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure or legal process served on our website.

We may also share your personal information: where we need to do so to comply with the law; where we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity; or to investigate violations of our Terms of Use Agreement.

We will not sell or rent any of your personal information to third parties in the normal course of business and will only share your Personally Identifiable Information with third parties as described in this policy.

Links to Other Sites

This website contains links to other sites that we do not own or control. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects Personally Identifiable Information. This privacy statement applies only to information collected by this website.

Business Transitions

In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personally Identifiable Information will likely be among the assets transferred. You will be notified via e-mail of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, elsewhere on our website, and/or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Age Restriction / COPPA Compliance

This website is not directed to children under the age of 14. We use reasonable commercial efforts to adhere to the Children’s Online Privacy Protection Act (“COPPA”) which prohibits the collection of personal information online from children under the age of 13 without first obtaining verifiable parental consent. We will not knowingly collect Personally Identifiable Information from anyone under the age of 14. By using this website, you represent and warrant that (a) all information you submit is truthful and accurate, (b) you are 14 years of age or older and, (c) your use of this website does not violate any applicable law or regulation.

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